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The new Secure Email service allows data to be sent from Concordia.edu email addresses to CTX.edu email addresses in an entirely encrypted format. This is an extra layer of security above and beyond the normal precautions Technology Services already takes to help keep CTX.edu email services secure. While departments will be using this service on a limited basis (when other methods of transferring information aren't adequate to meet the necessary time lines), you are encouraged to familiarize yourself with this service so you know how to use it.
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When you receive a secure email message, you'll see a notification email in your CTX.edu email account that looks like this:
To view the secure message, you need to find the attachment (as directed by the notification email) and click on "View". This will open a new window where you'll be prompted to log in. The first time you receive a secure message you'll have to complete a brief enrollment form.
This is a good question. Unfortunately, spammers and phishers are very clever these days and will try to spoof just about anything. Still, you can be confident that your secure email notification is legitimate by checking the following:
Regular email messages are generally not that secure. For all emails exchanged between concordia.edu and ctx.edu, Technology Services attempts to make sure the email is encrypted as it travels across the Internet between the employee email services and Google's servers. However, once a regular email reaches Google it's no longer encrypted. The secure email message makes sure the original email is fully encrypted BEFORE it ever leaves the employee email servers. Additionally, once that email is encrypted, it stays encrypted no matter whether you leave it in your Google account or if you forward it elsewhere.