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The Helpdesk provides media services, technical support, and information services as a part of University Services. Our goal is to be known university-wide as the place to get quality, courteous and timely answers, solutions and directions.
Common Links
- FAQ's
- Instructional Technology
- Employee Webmail
- Employee Password Reset
- Student Webmail
- Student Password Reset
Hot Topics
Getting Assistance
- Online: Technology Request or Facilities Request
- Email: helpdesk@concordia.edu.
- Phone: (512) 313-HELP (4357)
- In Person: Main Campus, Building D, Room 112
Summer Helpdesk Hours
- Monday - Thursday: 7:30am - 7:30pm
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
- Note: although the Helpdesk is formally closed over the long weekends during summer, someone does check voicemail and email once or twice each day. You should still hear back from us within approximately 24 hours if you leave a message Friday-Sunday.
Resources for Students
Student Tech Guide (pdf)
Student Tech Essentials (pdf)
Updating CTX Alert Info (pdf)
Identity Theft Prevention Program (pdf)
Resources for Employees
Employee Tech Essentials (pdf)
Updating CTX Alert Info (pdf)
Cisco Phones - Cheat Sheet (pdf)
Tips on Working from Home (pdf)
MyInfo Faculty User's Guide (pdf)
Computing Policies (pdf)
Secure Email Service (CTXNet)
Identity Theft Prevention Program (pdf)
This page was last updated on May. 27, 2013.
Problem with this page? Contact the Web Content Manager.
Problem with this page? Contact the Web Content Manager.