Helpdesk

The Helpdesk provides media services, technical support, and information services as a part of University Services.  Our goal is to be known university-wide as the place to get quality, courteous and timely answers, solutions and directions.

keyboard enter

Common Links

Hot Topics

Getting Assistance

Main Campus Helpdesk Hours

  • Monday - Thursday: 7am - 7pm
  • Friday:  7am - 5pm
  • Saturday & Sunday: Closed

North Lamar Center Helpdesk Hours

  • Monday & Wednesday: 4-8:30pm
  • Tuesday & Thursday: 11am - 8pm
  • Friday - Sunday:  Closed

Resources for Students

Set up CTX.edu email on iPhone (support.google.com)

Set up CTX.edu email on Android (support.google.com)

Student Tech Guide (pdf)

Student Tech Essentials (pdf)

Updating CTX Alert Info (pdf)

MyInfo

Blackboard

Secure Email Service

Identity Theft Prevention Program (pdf)


Resources for Employees

Employee Tech Essentials (pdf)

Updating CTX Alert Info (pdf)

Cisco Phones - Cheat Sheet (pdf)

Cisco Phones - Tutorial

Tips on Working from Home (pdf)

MyInfo

MyInfo Faculty User's Guide (pdf)

Blackboard

Computing Policies (pdf)

Secure Email Service (CTXNet)

Identity Theft Prevention Program (pdf)

 

This page was last updated on Feb. 02, 2014.
Problem with this page? Contact the Web Content Manager.
Our mission is to develop Christian leaders