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The Helpdesk provides media services, technical support, and information services as a part of University Services. Our goal is to be known university-wide as the place to get quality, courteous and timely answers, solutions and directions.
Common Links
- FAQ's
- Instructional Technology
- Employee Webmail
- Employee Password Reset
- Student Webmail
- Student Password Reset
Hot Topics
Getting Assistance
- Online: Technology Request or Facilities Request
- Email: helpdesk@concordia.edu.
- Phone: (512) 313-HELP (4357)
- In Person: Main Campus, Building D, Room 112
Helpdesk Hours
- Monday - Thursday: 7:30am - 7:30pm
- Friday: 7:30am - 5:00pm
- Saturday 8:00am -1:00pm
- Sunday: Closed
Resources for Students
Student Tech Guide (pdf)
Student Tech Essentials (pdf)
Updating CTX Alert Info (pdf)
Identity Theft Prevention Program (pdf)
Resources for Employees
Employee Tech Essentials (pdf)
Updating CTX Alert Info (pdf)
Cisco Phones - Cheat Sheet (pdf)
Tips on Working from Home (pdf)
MyInfo Faculty User's Guide (pdf)
Computing Policies (pdf)
Secure Email Service (CTXNet)
Identity Theft Prevention Program (pdf)
This page was last updated on Apr. 23, 2013.
Problem with this page? Contact the Web Content Manager.
Problem with this page? Contact the Web Content Manager.