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Residential Life Policies and FAQs

For a complete list of Residential Life and Student Housing Policies, see the 2016-2017 Residential Life Policies (PDF)

FAQs regarding Residential Life:

Do I need Renters Insurance?

CTX recommends each student to purchase his or her own Renters Insurance.

The benefits of purchasing GradGuard Renters Insurance are as follows:

  • Low $100.00 Deductible
  • Replacement Cost: If a student's personal property is stolen or damaged due to a covered peril, it will be replaced with an item of like kind and quality.
  • Worldwide coverage: Students' belongings are protected even outside their home. 
  • Electronics Coverage: Students' electronics, including their TV, laptop, smartphone, and tablet, are covered up to the policy limits.
  • Personal Liablility: If a student causes damage to property or injure to others, the student may be liable for the damages.
  • Alertnative to Homeowners Insurance: Not all Homeowners Insurance policies are the same. Limitations may apply when property is away from the principal residence. With Renters Insurance, personal belongings are covered whether the student is on-campus, off-campus, or traveling anywhere in the world, up to policy limits.

For more information, please visit the GradGaurd Website.     

I am a new student; when will I receive my Fall assignment?

In general, first-year and transfer students will receive information about their roommates as early as mid-July or when space becomes available throughout the summer.

What if I want to change roommates?

Residents sometimes consider changing rooms due to roommate conflicts. In most cases, these conflicts can be resolved through discussion and compromise. Students are required to talk to their Resident Assistant prior to requesting a recommendation for a room change for the following spring semester.

Room changes will only occur the 1st Friday of the start of the spring semester (i.e., January). Student(s) must complete a Roommate and Room Change Request Form prior to being reassigned to a new residence room and roommate. All Roommate and Room Change Information will be communicated at the annual spring semester building, which is held the 1st week in January.

How do I request a roommate?

You may request a roommate when you complete your online housing application. You will need to input the name of the person you are requesting into your online housing application, and your selected roommate must do the same for you (roommates will not be matched together without this information). Please be aware that roommate requests are not always guaranteed and are dependent on the completion of housing application, deposit, and available spaces.

Can students stay in their rooms during breaks?

Residence halls are closed only during the semester breaks occurring in the academic year, but remain open during other university holidays. This means that the residence halls will close by 5pm on the first day of the break (Saturday) and reopen at 9:00am the Saturday before classes begin. Residential students who wish to stay during periods of vacation must pre-register (i.e., complete an Extended Stay Request Form (PDF) ) and be pre-approved by the Director of Residential Life in order to be granted approval to stay. If the student needs to return to campus early from vacation, the student must complete an Extended Stay and Return Early Form prior to leaving for break. Students that need to stay during the semester break and have been pre-approved by the Director of Residential Life will be charged $18.00 per day during the semester break.

Are there quiet hours?

Quiet hours in and around the residence halls will be observed by all residents and their guests according to the following schedule:

Sunday-Thursday: 10:00pm-8:00am

Friday-Saturday: Midnight-8:00am

Twenty-four (24) hour quiet hours begin the night before the first final exam of each semester through the close of the residence halls. All other hours are courtesy hours (students shall comply if a staff member or another student asks for quiet).

Can guests visit and stay with students?

CTX Residential Students not assigned to a room are considered “guests.” You may host an overnight guest in your room provided:

  1. The guest is of the same sex as the resident(s)
  2. Permission from your roommate is obtained
  3. The guest is properly registered by completing the necessary documentation with the Office of Residential Life

All guests are the responsibility of the resident with whom they are staying and are bound by the same principles, guidelines, and rules that apply to residents. A guest may stay for no longer than three continuous nights in any seven day period and no more than six nights per semester. Overnight guests are not permitted during final examination days, or during vacation periods and other days established by the University.

Do members of the opposite sex need to be out of the room at a certain time?

Residence hall visitation hours by members of the opposite sex to individual rooms and hallways, upon invitation by the resident are set within the established guidelines:

Sunday-Thursday: 8:00am-midnight

Friday and Saturday: 10:00am-2:00am

What should I bring for my room?

All residence halls are fully furnished. You will need to bring bed and bath linens along with any other personal items which you may wish to decorate your room. Command Strips or small tacks that will not damage the paint are recommended for adhering posters and other decorations to painted surfaces.  Sticky-tac, tape, nails, screws, are not to be used to adhere items to the walls.

What items are not allowed in the student rooms?

Possession of cooking appliances and devices are prohibited. The only permissible appliances are blenders and coffeemakers. Lit candles, incense, and other combustible materials may not be used in any residential room and/or facility. Pets are not allowed in the residence halls, the exception are fish which are permitted with the mutual consent of roommates.  The prohibition on pets includes all mammals, birds, and reptiles. The prohibition on pets does not apply to certified service animals.

What furniture is in my room?

All residence halls are fully furnished. Each room in a residence hall contains three extra-long beds (36X80), three desks, three desk chairs, three chest of drawers, microwave, small refrigerator and freezer, and one entertainment center.

What if I lock myself out of my room?

Go to the Office of Residential Life during normal business hours (M-F, 8:00am-5:00pm) to obtain access to your room. After normal business hours, you must contact the Resident Assistant(s) on duty at 512.222.8972 to obtain access to your room. If you lost your room key, please go to the Office of Residential Life, located in H1: behind the reception to complete a key request form during normal business hours (M-F; 8:00am-5:00pm). Key replacement will result in a $25.00 charge per key and be placed on the student’s account. 

Is there cable in my room?

All on campus rooms have basic cable service. Although, you must provide your own television and coaxial cable to access the system, the cost for cable TV is included in the room rate. 

Are there telephone services in my room?

Students have access to a landline telephone in their room. If you are interested in having voicemail on your landline telephone, please contact Helpdesk at 512.313.HELP (4357) at no charge. Students are only able to call local numbers in the (512) area code and the cost for local calls is included in our room rate. To find out your room telephone number it is the last 4 digits on the right side of the telephone screen across from the time and date. The telephone number is 512.313.XXXX.

Are there printer capabilities in my room?

All on campus rooms have the ability to print from the room. You must provide your own printer and printer cords to be able to print from your room. In addition, we offer a community printer, which is in H1, (first floor of the housing lobby area, located behind the reception desk) that students can use. The cost for printer capability is included in the room rate.

Is there an Internet connection in my room?

Each room on campus has a high-speed network connection and access to the campus wireless network. CTX encourages you to install anti-virus software and all operating systems updates. You must provide your own DSL Internet cable to access the network, the cost of Internet is included in the room rate. For more information, you may contact Helpdesk at 512.313.HELP (4357).    

Are there laundry facilities on campus?

A laundry facility is located on the 1st floor of H1. The laundry facility is only for residential students and is available 24/7. The cost of using the washing machines and dryers is included in the room rate.

Is parking available on campus?

There are a limited number of spaces in the parking lot closest to the residence halls. If you choose to bring a car, parking is available at Parking Lot D (Student Housing) or Parking Lot C (Main Parking Lot). All students must register their vehicles with Campus Police when they arrive and display a valid CTX parking permit.

Are students required to have a meal plan?

Yes, all residential students are required to have a meal plan for contractual, health, and financial reasons. Initially, all residential students are assigned to Option A: 19 meals per week plan. Students have the first two weeks of the semester to change to another plan should they desire and should contact for more information regarding meal plans.

Am I required to obtain the meningococcal (meningitis) vaccination?

Texas State Senate Bill 1107, which was signed into law in 2011, requires all first-time college or university students under the age of 22 to show proof of meningococcal vaccination within the last 5 years. For more information, please contact

What security is available on campus?

The university has its own Police department. Security and Police officers monitor the campus for signs of unusual or criminal activity by making around the clock patrols and are available 24/7, 365 days a year. Two Resident Assistants are on duty each night from 8:00pm-8:00am. The Resident Assistants are trained to be attentive and responsive and to contact the Director of Residential Life and/or CTX Police when needed. All buildings and rooms are secured with locks and/or key card access.

Last updated on Sep. 28, 2016. Contact the Web Content Owner of this page.
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