The Director of Student Development reports to the Associate Vice President for Student Development and provides leadership in the management of daily operations, execution of strategic initiatives, serves as an advocate for students, administration of the disciplinary process, behavioral concern intervention, threat assessment, crisis management, bias incident response, as well as collaboration with other administrative units and academic departments to promote student development, persistence, and graduation. The Director of Student Development creates a culture of learning and engagement for students by applying student development theories and learning outcomes that promote students' academic and personal success, thereby increasing student satisfaction and student persistence. This position also directly supervises the Student Activities Coordinator and the Coordinator of Student Development.
- Provide direction and supervision of the units and coordinators of the Student Activities and Student Development offices.
- Develop key collaborative relationships with campus administrative areas, faculty, and campus and community leaders to enhance planning and implementing strategic initiatives, resolving issues, and responding to crisis incidents.
- Coordinate Student Development response to major crisis and other unusual events impacting students within the University Community.
- Provide direction and intervention for students in crisis and non-crisis including intervening with mental health staff, providing victim advocacy, and working with staff and students affected by the crisis.
- Serve on the Behavioral Intervention and Support Team.
- Provide leadership and guidance in analysis, review, creation and interpretation of student policies and procedures.
- Serve as a resource to University faculty and staff in dealing with students' disruptive behavior within and outside the classroom.
- Develop strategies for promoting student development, engagement, and learning in collaboration with Academic partners.
- Communicate effectively with students, families, and other stakeholders.
- Foster an inclusive University community and promote equity for all students.
- Oversee outreach to diverse student populations to support institutional diversity and inclusion goals.
- Support the goals of the University’s mission, vision and strategic plan. Represent the University internally and externally in student development, in areas such as: Service on University committees, Service on regional or national councils, Service in community organizations.
- All other duties as assigned
- Master’s degree in Higher Education or a related field
- Minimum 5 years of progressive experience in higher education
- Supervision and management experience or equivalent education and training
- Thorough knowledge of student policies, judicial processes, and higher education laws
- Thorough attention to detail and consistent follow-up
- Knowledge of and/or ability to quickly learn a variety of office technologies (MS Office, Banner, Maxient, Target X)
- Strong written and verbal communication skills
- Strong conflict resolution, problem solving, and critical thinking skills with the ability to make difficult decisions and exercise sound judgement
- Ability to manage sensitive and confidential issues
- Ability to multi-task, meet deadlines, manage projects, and prioritize workload
- Ability to show initiative, independence, and productivity within the work environment
- Ability to maintain a high degree of professionalism and effective customer service skills
- Ability to establish relationships and communicate effectively with students, faculty, and staff
- Extended hours required on occasion including evenings and weekends
- Must be able to efficiently negotiate sloping terrain, climb stairs and walk indoors or outdoors to various offices on campus to respond quickly to needs across campus
- Involves business travel and as such is subject to a driving record review every two years
Commitment to the Concordia Mission
Concordia University Texas is an Equal Employment Opportunity employer. Concordia University Texas empowers students of all backgrounds to lead lives of critical thought, compassionate action and courageous leadership. As a liberal arts university, Concordia develops the mind, heart, soul, and body, preparing leaders for lives of service. As a private, faith-based university, employees must be supportive of our mission. We actively seek candidates who have professional skills, experience, and willingness to strengthen campus diversity, equity, and inclusion in support of our mission as an institution and our strategic plan. To the extent allowed by law, we reserve the right to give preference in employment based upon religion. Concordia does not discriminate on the basis of gender, race, color, age, national origin, disability, genetic information, military or veteran status, and any other basis protected by law.