The Enrollment Services Data Analyst collaborates closely with various departments on campus to lead the development and management of data reporting and systems for the Enrollment Services Office, as well as assist in various project management assignments. This position will contribute to the University's increased enrollment by creating reports and providing in-depth analysis to facilitate the development and evaluation of admission and financial aid, recruitment, retention, and outreach.
- Data Management & Reporting: Develop reports for enrollment services leadership team for statistical analysis for strategic enrollment initiatives; lead and work collaboratively with various departments in developing data processes for long-term enrollment data analytics with an understanding of best practices related to data collection, verification and compilation of information; ensure and maintain data integrity within CRM, Banner, and other external databases associated with enrollment services; gather, compile, and perform initial data analysis for department report requests; meet the data and process needs of the enrollment services office and improve efficiencies using creative approaches; research and analyze student data to support and justify the verification sampling for participation in the Quality Assurance Program with the Department of Education.
- Analysis: Create, analyze and use a variety of spreadsheet, word processing, database, and presentation software with emphasis on statistical charts, tables, and graphs to present enrollment data/ information; develop and use query and control languages, web technology and client-server technology for data extraction, reporting and troubleshooting for enterprise software applications; test, update and maintain new program releases and patches as well as evaluation process in relation to new and existing software; assist with Banner new aid year roll as needed and run popsels; create and obtain statistics via the Data Warehouse
- Project Management: Create, execute and work collaboratively across departments on projects and processes related to enrollment services using project management tools and techniques; provide feedback and make recommendations on ways to maximize, streamline and make processes more efficient; analyze, research, and engineer data to support or influence changes related to policy, practice, or institutional initiatives.
- Communication & Development: Collaborate with university offices including, but not limited to: Financial Aid, Admissions, Student Life, Student Services, Marketing, and Partnerships; plan, organize, and communicate effectively to problem-solve and meet project deadlines.
- All other duties as assigned
- Bachelor’s Degree required
- Minimum 3 years’ experience in data analysis or 5 years’ experience in comparable higher education field
- Proficiency in Banner ERP, TargetX and Microsoft Office Excel to use pivot tables and access
- Knowledge in computer applications development, client-server technology, GUI environments
- Knowledge of innovative technology, media and effective integration of CRM systems in admissions/ financial aid process including recruitment, retention and outreach for both undergraduate and graduate programs
- Ability to make data-based recommendations with functionality in data analysis and reporting
- Ability to represent Concordia in a professional and positive manner
- Ability to maintain discretion and confidentiality
- Ability to effectively communicate and build rapport with team members, stakeholders and end-users while employing a variety of communication techniques and collaboration methods from a project initiation to completion.
- Ability to gain a broad understanding of university functions and how they interrelate, and to use this “big picture” view when organizing tasks and priorities to ensure alignment with organizational/departmental objectives.
- Excellent analytical, writing, interpersonal and organizational skills
- Knowledge of programmatic, institutional and system-wide admissions policies and procedures
- Ability to analyze complex business processes within and across a variety of functional areas
- Ability to work independently and as a member of the team
- Ability to efficiently and effectively solve problems and initiate and implement projects independently
- Ability to articulate and model the Concordia University Texas’ mission, vision and values
- Commitment to encouraging and supporting diversity, inclusion, and equity as a key component of becoming the premier university where the adventure of faith, learning, and life-changing experiences leads to meaningful work
- Work is performed in a standard office or similar environment.
- Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
- Occasional lifting of objects up to 10 pounds.
Concordia University Texas offers an all-inclusive benefits package to eligible employees. For additional information click here: Benefits
Commitment to the Concordia Mission
Concordia University Texas is an Equal Employment Opportunity employer affiliated with the Lutheran Church-Missouri Synod (LCMS). As a private, faith-based University, employees must be supportive of our mission of Developing Christian Leaders and our spiritual principles and values as a Lutheran institution of higher education. To the extent allowed by law, we reserve the right to give preference in employment based upon religion.