LMS Analyst

POSITION SUMMARY 

This LMS Analyst will be responsible for the implementation, testing, customization support, reporting, analysis and training for Blackboard Analytics for Learn (A4L). In support of learning analytics tools for online courses and programs, this employee will work with students, faculty, staff, and enrollment partners to develop reports to support student retention and faculty success. To be successful, the LMS Analyst will need to have a firm grasp of data collection, statistical analysis, and visualization techniques.

POSITION FUNCTIONS

  • Strategic Planning:  Creates and maintains strategic, scalable, analytics solutions; designs, develops, and maintains strategic business level reports to various business areas and 3rd party enrollment partners
  • Development & Reporting: Develop and evaluate predictive models to identify key factors that may hinder online student success in a program; work with Instructional Designers and Faculty to develop dashboards and reports that will help drive improvement in the design of courses and programs; develop efficient processes and documentation that will help team members to access and interpret reports;
  • Data Management:  Contribute to and support the development of a data-driven decision making culture; continually ensure the integrity and accuracy of the data.  If the data is not found to be accurate, work with appropriate resources to remedy the issues;
  • Communication & Engagement:  Assist in creating and delivering presentations to university officials, administrators, faculty, and enrollment partners; engage with team members to understand their current workflow and identify points where data can inform key decisions 
  • All other duties as assigned

POSITION REQUIREMENTS 

  • Bachelor’s degree in Computer Science, Information Technology, Business, Finance, or other related field required
  • Minimum of 3 years’ experience working with Microsoft SQL Server and T-SQL
  • Minimum of 2 years of experience working with SSIS
  • Minimum of 1-year experience in data integration and validation; the equivalent combination of education and experience may be acceptable
  • Prior experience working in Higher Education setting preferred
  • Handle multiple projects simultaneously, set priorities and take initiative, while keeping supervisor and project leads informed
  • Ability to write queries and/or scripts to collect, clean, merge and analyze data from diverse data sources.
  • Advanced understanding of complex data systems (relational databases and data warehouses).
  • Innovative nature and a desire to find better and more efficient ways of streamlining, standardizing, and error-proofing data, data files, tables, data sharing, and reports
  • Curiosity and application of appropriate analytical techniques to find patterns in data that otherwise might not be readily evident
  • Strong instincts for reviewing query outputs and for discovering, correcting, and preventing data errors
  • High level of accuracy, attention to detail, organization skills
  • Ability to communicate well in verbal, written, numerical, and graphical forms; ability to explain technical processes and concepts to a non-technical audience
  • Successfully collaborate with team members, faculty, and administrative staff

TECHNICAL REQUIREMENTS

  • Strong proficiency with Microsoft Excel (logical analysis using built in functions, VLOOKUP, nested functions, If-Then-Else, etc.)
  • Experience with SSRS, Microsoft Power BI, Pyramid BI Office, Tableau or equivalent visualization/reporting platform(s)
  • Pyramid BI Office desktop and/or server exposure
  • Experience in deriving reporting data models from a logical and transactional data model
  • Data warehouse, reporting, ETL, and BI data strategies exposure
  • Knowledge of an LMS (preferably learn and some knowledge of an SIS (preferably Banner)
  • Experience with statistics and/or statistical modeling

PHYSICAL REQUIREMENTS

  • Sitting, standing, using, crawling and bending over a\v equipment, computers,  other hardware
  • Lifting up to 50 pounds
  • Ability to transport equipment to multiple campus locations

BENEFITS/BACKGROUND

Concordia University Texas offers an all-inclusive benefits package to eligible employees. For additional information click here: Benefits

Commitment to the Concordia Mission

Concordia University Texas is an Equal Employment Opportunity employer affiliated with the Lutheran Church-Missouri Synod (LCMS). As a private, faith-based University, employees must be supportive of our mission of Developing Christian Leaders and our spiritual principles and values as a Lutheran institution of higher education. To the extent allowed by law, we reserve the right to give preference in employment based upon religion.

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