"With Resumes, it's not about including everything.

It's about including the RIGHT things."

This page will assist you in creating a resume that tells your story while effectively summarizing your skills, interests and background. Resources are provided to choose from different templates, resume advising videos are available, and tips about professional formatting are included.

Knowing who you are is the first step to building a successful resume. Before you start it is important that you know what skills, interests, and talents make you unique.

The purpose of a resume is to:

  • "Get your foot in the door" for a specific opportunity
  • Communicate your accomplishments and value relevant to that specific opportunity
  • Serve as your marketing tool for a specific opportunity


Resume Templates

Concordia's partnership with Resume Target, a professional resume writing service, allows for access to a vast selection of resume templates and other career-related information. 

Resume Guide



  • Find a template online or start with a clean document.
  • When choosing a template pick one that is simple and clean, without tables or text boxes. 
  • Keep it concise. The "one page only" rule about resumes is a myth because the purpose of a resume is to show your value for the current opportunity. A 1 ½ - 2 page resume that does that concisely is acceptable.
  • Use 10-12 point black font of the same style like Arial or Times New Roman.
  • Your name font should be 1-2 points larger than the remainder of the document.
  • Include contact information, email and phone number.
  • Do NOT use first person. (No I, me, my)
  • Visually organize information with bold headers, bullets and indentations.
  • Be consistent with your font style and size in the body of your resume.
  • Avoid using text boxes or other segmented styles that may confuse online application systems or distract the reader.
  • Use line breaks sparingly (if necessary).
  • Consider format style relevant to your profession or industry. 
  • Make choices about your resume style based on the audience. A recruiter at a large bank may not have the same preferences or be open to creativity on a resume as a small start up company.  
Top 1/3 of Resume 

Top 1/3 of Resume (Profile or Summary of Qualifications)

  • Does the top 1/3 of your resume communicate the value you bring to the job/employer instead of what you are looking for in a job?
  • Are you using descriptive words to describe your experience, qualifications, skills, interests, and characteristics relevant to the opportunity, whether it is for a job or graduate school application?
  • Does your resume tell the story of you as an interesting person, while also summarizing what distinguishes you in 4-5 sentences at the top of your resume?
  • Study the job description or admissions requirements for details about what to include.
Accomplishment Statements

Accomplishment Statements/The Experience Section

Accomplishment statements are bulleted statements under each position or project that start with a past tense verb and are supported by evidence, particularly quantitative evidence.

  • Is your resume marketing your skill and experiences? Or, is it just a list of job duties and education?
  • Are you highlighting the most important aspects of your work experience relevant to the purpose of the resume?
  • Are there other jobs, academic experiences, leadership roles, or volunteer experience that you could include that is relevant to the purpose of your resume?
  • Are you framing experience statements as “accomplishments” and including specifics, metrics, time and results?
    • Specifics: Who, what, where, and how? Include as much detail as possible about the accomplishment. What kind of report? Who was involved? What system was used? Who was the audience?
    • Metrics: Quantify the work by answering how many, how much increase in numbers or percentages. How many were in the training? How many reports? What size was the space? How many were on the team?
    • Time: Daily, weekly, monthly, quarterly, annually are common ways to include time-orientation. If it was a one-time accomplishment include the date it was carried out. 
    • Results: Ask yourself, “What resulted in my work/involvement?” Include this as the last bullet statement or in each bullet statement if it makes sense to include it.


Statement before

Clarifying questions

Statement after

Tutored students

How many students? For what subjects?

How often? What age or grade level?

Tutored 10 college students weekly in Statistics resulting in an increase of one letter grade during the fall 2014 semester.

Redesigned company website

For what purpose? How long did it take to complete the project? What was the size of the website? What was the measurement of success?

Redesigned a 50 page website in 3 months to incorporate 6 new product lines and a new logo, resulting in a 25% increase in visitors and 15% increase in sales.

Interacted with customers

How many? How often? For what purpose?

In what kind of setting? What was the measurement of successful interactions?

Interacted with 20-30 customers daily by phone to help trouble-shoot issues with HP, Cannon, and Lennox printers.  Maintained a monthly resolution score of 95%.

Cover Letter

Cover Letter

Sometimes employers require cover letters to be included with your resume.

The cover letter should be personalized, while introducing your skills, expanding upon your resume, and voicing your interest in the open position.

**Find more career advising videos from Candid Careers

General Tips 

  • Recruiters want to know that you are applying to a specific position. Write your resume for the current opportunity. The job posting will provide you clues as to what the recruiter is looking for in a candidate.
  • Recruiters want to learn about you quickly. Power pack the top of your resume with character statements, talent phrases, and major accomplishments and experience.
  • Recruiters want to easily find your experience. Use bold, spacing, and indention to organize the experience section in reverse chronological order.
  • A college to career resume does not include high school information unless it is critical to the specific opportunity.
  • A career changer resume should only include work experience from the previous 10 years unless it is critical to the specific opportunity.

**Find more career advising videos

 from Candid Careers 


Once you have made a draft of your resume, select the button below. This will take you to the login page for Bb Learn. (Career Services) 

  • Once you are logged in to Bb Learn, click on any one of the courses that you are currently enrolled in. 
  • Once you are in the course, look on the left-hand side and select the tab that says Online Tutoring
  • For the Topic, select Career Services
  • For the Subject, select Career Coaching and Resume Help
  • Write a short description of what you need help with in the Enter your question text box.
  • Click on Attach a File to upload the resume document
  • Click on Connect Now to get feedback.


Once you have received feedback from and made corrections to your resume, you can submit a Resume Review to the Office of Vocation & Professional Development (VPD). Help them get to know your personal story so that they can help tailor your resume for specific jobs that interest you.

Select the Submit Resume Review button below. This will take you to the login page for Handshake.

Submit Resume Review

  • Select your name in the top right-hand corner of the page. A drop-down list will appear.
  • Select Documents
  • In the top right hand corner click on Add New Document
  • Make sure you select Resume for the Document Type Cedal Hall, C-244; 512.313.5045