Student Central Student Worker

Reports To: Maggie Loar

Department: Student Central

Location: Main Campus

FLSA Status: Nonexempt

 

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POSITION SUMMARY 

Student Worker will assist within the Student Central office must have demonstrated on campus leadership and knowledge base. The Student Central Student Worker will play a key supportive role during the first week of the semester, registration week, and during the summer. 

THE DUTIES & TRAINING WILL BE EXPANDED TO COVER THE FOLLOWING AREAS

  • Financial aid information,Accounting issues,
  • Confidential student records and files,
  • Higher-level registration concerns.

POSITION FUNCTIONS   

  • Work between 6-12 hours per week,
  • Work 10-12 weeks of each long academic semester,
  • Work during summers as opportunities become available,
  • Be trained by various CTX key staff,
  • Be supervised by Director and Assistant Director of Student Financial Planning
  • Maintain an exceptional level of professionalism, responsibility, discretion and customer service,
  • Remain in good academic standing as a full-time student with a clear judicial history,
  • Serve as a role model for CTX students.

 POSITION REQUIREMENTS 

  • Organizational skills
  • Excellent communication and customer service skills
  • Professional Phone Etiquette
  • Email Etiquette
  • Understanding of Title IV and Family Educational Rights and Privacy Act (FERPA) regulations and other regulatory issues relevant to position
  • Working knowledge of Microsoft Office including MS Word, Excel, Power Point, and Outlook
  • Ability to efficiently and effectively solve problems
  • Ability to handle large volume of incoming calls and walk-ins, and work well under pressure and during peak seasons
  • Ability to navigate the Internet and use common search engines (Yahoo, MSN, Google, etc.)
  • Ability to set priorities, meet deadlines, manage administrative projects and multi-task
  • Ability to operate a desktop computer (PC) and other standard office equipment (fax machine, copiers, printers, scanners, etc.)
  • Ability to articulate and support CTXs values and Code of Conduct and a demonstrated history of strong integrity and high moral character

 

*Director level approval is needed prior to hiring.