Counseling Services

Help a Student in Need  Concern for Suicide Risk

The Counseling Center is committed to helping students succeed and benefit from their experience at Concordia. This may include helping you perform better academically, managing your emotions, becoming more effective in your relationships with others, or resolving past hurts. Our desire is to help you think and function more effectively and to have more control over your life.

The Counseling Center is committed to providing a place for healing and growth for Concordia students, even during the current COVID-19 pandemic. The Counseling Center can meet with students in person or through an online telehealth model using a HIPAA compliant platform.

If you are a new to the Counseling Center, please complete our online intake forms  and then contact us at to schedule an appointment. Additionally, if you have any questions, please feel free to email us at

In order to be served via the telehealth platform, students will need to have a secure location in which to conduct the session, a connection to the Internet, and appropriate tehcnology to access the platform.  Please check the site for information on technology requirements.

Services and COVID-19 Response

CTX Counseling Services offers the following to students:

All counseling services will be provided virtually via TeleHealth Services. For more information or to schedule an appointment, email


Please complete the intake forms and request an appointment as described below.  A counselor will follow up with you once your materials are received.  If you are in immediate crisis, please call 911 or seek medical attention at the nearest emergency room.

Hours & Location

Monday through Thursday - 8:00 a.m. to 5:00 p.m.

Friday - 8:00 a.m. to 4:00 p.m.

Unavailable most major holidays.  If you are in immediate crisis, please call 911 or seek medical attention at the nearest emergency room.


CTX Counseling Services

Library, Lower Level

11400 Concordia University Dr.

Austin, TX 78726

Phone: 512-313-5032

CTX Campus Map


Who can use counseling services and how much does it cost?

Services are free to currently enrolled CTX students. Students may bring a non-student romantic partner for couples counseling or other family members at the students discretion. These persons will only be seen with the enrolled CTX student in attendance in the  counseling session.

In the event of high need, students will become prioritized by level of care required and the urgency of their situation.

What can I expect from counseling?

You can expect someone who is genuinely interested in you as a person. We are here to walk alongside you and help you in developing a better understanding of the concerns or issues affecting your life. Your counselor will openly discuss anything you would like in counseling. Questions by your counselor will be focused on the present or on the future. Counselors have no magical powers and will not be able to solve your issues for you. Your counselor will work with you but will not do for you what you can do for yourself.

What are my responsibilities in counseling?

Your main responsibilities in counseling are to attend your regularly scheduled sessions, talk about what is concerning to you as openly and honestly as you can, and complete any tasks or "homework" assignments. You are expected to let your counselor know if you are unable to make it to a session in a timely manner. You are also expected to let your counselor know when your problems have been resolved as well as let your counselor know if you don't feel like you're making any progress.

What does confidentiality mean in counseling?

The confidentiality of what you tell your counselor is protected by Texas law, and no record of your counseling is made on academic records or job placement files. The CTX Counseling Center will not share information (including if students have visited the Counseling Center) with faculty, staff, parents, or other students on campus without your written permission. In rare circumstances (involving physical safety) there are a few limits to confidentiality. The details are provided to students in the Informed Consent (pdf) document.

What do I do if I'm worried about a friend?

If you are concerned about someone (including a fellow student) who's facing a problem, you can talk confidentially with a counselor about how you might help that individual. You may also complete an Early Alert Form which can be done anonymously.

How many counseling sessions will I get?

Initially a student will have an intake session and 4-6 additional sessions. If a student requires long term counseling, this will be discussed and an appropriate referral to a community clinician will be made. Any cost incurred at that time will be the student's responsibility.