If you have a question or a concern, please reach out to any counselor by phone or
email.
Scott Davis LCSW-S, LCDC: scott.davis@concordia.edu 512-313-5032
Lauren Patton LMFT : lauren.patton@concordia.edu 512-313-5652
If you have a concern or complaint about counseling services or a counselor, please contact Aaron Graf, Senior Director of Academic Support at aaron.graf@concordia.edu
Additionally you can file an electronic complaint through this form. Under “Nature of this report”, select Complaint
Due to HIPAA and Confidentiality, counseling staff can not respond to a concern or complaint without a release of information signed by the student.
If you believe there is an ethical issue or legal concern OR If we cannot work things out to your satisfaction, you may file a complaint with our licensing board:
Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 78701 Telephone: 1-800-821-3205
Complaint Form
If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U. S. Department of Health and Human Services, Office for Civil Rights, at: OCRMail@hhs.gov.
If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint by clicking this link: https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy