Personal Support Center

The Concordia University Texas Personal Support Center (formally Helpdesk) provides media services, technical support, and Information Technology services.

The Personal Support Center (PSC) can be reached directly at (512) 313-4357. They are available 24/7/365. To chat with the PSC please click here

Email & Passwords
*Student webmail was migrated to Office 365 mail. The process to reset your webmail password is the same. See Student Password Reset below.

Employee Password Reset
- Enroll (New instructions: use email address for username)
- Reset/Change (New instructions: select concordia.edu for domain and use email address for username)
Student Password Reset
- Instructions
- Enroll (New instructions: use email address for username)
- Reset/Change (New instructions: select ctx.edu for domain and use email address for username)
Students
- Accessing Office 365 email (PDF)
- Set up CTX.edu email on iPhone (PDF)
- Set up CTX.edu email on Android (PDF)
- Student Tech Guide (PDF)
- Updating CTX Alert Info (PDF)
- Access MyInfo Here
- Student ID
- MyInfo - Navigation and Registration Guide
- Blackboard
- Identity Theft Prevention Program (PDF)
Employees
- Employee Tech Essentials (PDF)
- Updating CTX Alert Info (PDF)
- Cisco Phones - Cheat Sheet (PDF)
- Tips on Working from Home (PDF)
- MyInfo
- MyInfo Faculty User's Guide (PDF)
- Blackboard
- Computing Policies (PDF)
- Identity Theft Prevention Program (PDF)
Instructional Technology

Instructional Technology Services
Technology Requirements for Coursework
Requirements & Recommendations for Coursework