Group photo of Concordia's Student Central teamGroup photo of Concordia's Student Central team

Student Central Team

Meet our Student Central Team

Our team of academic and financial planners will assist you with:

Front Office

Cindy Melendez, MBA

Cindy Melendez

Associate Vice President of Student Success

Hi, fellow Tornados! My name is Cindy Melendez, and one of my favorite things about Concordia is the relationships that I get to build with students and employees.

I am the advisor for the Latin American Student Association (LASO) and enjoy watching our talented students participate in everything from plays to sports.

My husband, Matthew, and I are native Californians who were unable to say no to Texas! We have two young boys and a little dog named Keona.

One of our favorite things about Austin is the various outdoor spaces that we can enjoy year-round, despite the heat!

See you on campus soon!

Phone: 512-313-4617

Lara Bailiff

Headshot of Lara Bailiff

Administrative Coordinator

Hi y’all! My name is Lara Bailiff and I’m thrilled to be a part of the Concordia University Texas family! I support the Student Central team, as well as the AVP of Student Experience. Austin is my 18th city to live in and I’m a loyal Green Bay Packers fan. I have 3 kiddos (one of which is already out of the house) & a golden retriever named Sully. I love serving others, assisting students & getting them connected.

Drop by the Student Central office on your way to class and say hi!

Phone: 512-313-4705

Academic Planners

Laura Arldt

Laura Arldt

Student Academic Planner

Traditional College of Business & Communication

Hi, Tornados! As an alumna of Concordia (CLC at the time), I’m excited and so blessed to be in my 25+ years of service to this University. The extraordinary people here create the vibe that I love so much about this place.

My husband, James (a three-time alumnus), and I enjoy living in Austin and spending time with our families and pets.

Some of my random favorite things: Tex-Mex food, cool shoes, a good classic rock song on the radio, and sunflowers.

I look forward to meeting you! Woosh!

Phone: 512-313-5110

Sarah Infante, MA

Sarah Infante

Assistant Manager – Academic & Career Services and Student Academic Planner

Multidisciplinary, Online College of Business & Communication

My name is Sarah Infante and I’m a proud CTX alumna, class of 2019 WOOSH! I grew up in Brownsville, TX, and spent a couple of years in PA, where I got my graduate degree in Higher Education. I love finding new spots to visit in Austin and new shows to watch- please send recommendations. I’m so excited to be back at Concordia to serve in this awesome community. Feel free to stop by anytime y’all! Go Nado’s!

Phone: 512-313-4701

Alyssa Pflugler, MEd

Alyssa Pflugler

Student Academic Planner

School of Natural & Applied Sciences, Kinesiology

Hello! My name is Alyssa Pflugler and I am excited to be your Academic Planner! I grew up in New Jersey and graduated from Bloomsburg University in Bloomsburg, Pennsylvania with a Bachelor's in Education. I have recently acquired my MEd in Instructional Leadership here at Concordia. I moved to Pflugerville in 2018 with my husband, Josh, and we have since lived in Cedar Park and Leander. Moving to the south was definitely a big adjustment but I love the hot weather and the wonderful TexMex options around every corner. I absolutely love dogs and all things summer related. I look forward to working with you throughout your CTX journey!

Phone: 512-313-4078

Lynne Schultz

Lynne Schultz

Manager of Student Academic Planning


Welcome to the Concordia University Texas family! My name is Lynne Schultz, and I earned my Bachelor of Arts in Business through CTX. I had a great experience as a student, and I'm excited for you to enjoy the same exciting experience.

My wonderful husband, Wyatt, and I have three adult children and four grandchildren.

Concordia University Texas is a place where you can grow personally, spiritually, and professionally. I'm ecstatic you have chosen Concordia University Texas to complete your education goals and earn your degree. I'm honored to walk with you as you complete your goals.

Phone: 512-313-5534

Anne-Marie Shaver

Anne-Marie Shaver

Student Academic Planner

Traditional Nursing BSN

Hello! My name is Anne-Marie, and I’m so excited to come alongside you in your academic success! The feeling of community at CTX is wonderful, and I am delighted to be a part of it. A bit about me: I’m a Texas native but also lived in NYC and Arizona before returning to the Austin area. Outside of work, I am a musician (flutist/musicologist), and I enjoy hiking, eating, exercising, reading, and spending time with family. Please reach out if you ever have a question, or just to say hi. I look forward to working with you!

Phone: 512-313-4708

Victoria Thibodeaux

Victoria Thibodeaux

Student Academic Planner

Schools of Ministry, Fine Arts, Humanities & Social Sciences, Undecided, UG Education, Interdisciplinary

My name is Victoria Thibodeaux, but you can call me Tori! I am thrilled to be part of the Student Academic Planning team. As a CTX graduate (Class of ’19), I know firsthand how exciting and overwhelming college can be. My goal is to help make each students’ experience at CTX as stress-free as possible! I absolutely loved my time as a student, and I hope you will, too. I am originally from Minnesota, but have been honored to call Texas home since 2014. Some of my favorite things include sunsets, floating on the water, and all things Disney. Feel free to come by and say hi! I am always happy to help.

Phone: 512-313-4645

Financial Planners

Carlee Chumchal, MBA

Carlee Chumchal

Manager of Student Financial Planning

MBA, Pre-ABSN Austin/Dallas

Hey, y’all! My name is Carlee Jo, I'm so excited to be one of the student financial planners! I graduated with my BBA/MBA from the University of Mary Hardin-Baylor in May of 2018, and I quickly moved to Austin and started working at Concordia. I love working with my students and being a part of a community that truly cares about the personal, spiritual, and professional growth of its students and faculty. Coming from a small, southern, rural town in Texas, my move to Austin has been quite the culture shock, but I'm absolutely loving it! I love hiking and all things nature. I'm definitely a nerd and love reading thrillers and listening to the Crime Junkie podcast. I have a special place in my heart for the fine arts and I geek out over colorful pens. I cannot wait to get to know y’all! Woosh!

Phone: 512-313-4685

Gisselle Guajardo

Gisselle Guajardo

Student Financial Planner

Schools of Ministry, Fine Arts, Humanities & Social Sciences, Natural & Applied Sciences, Undecided, UG Education, Interdisciplinary, Kinesiology

Hey, y’all! My name is Gisselle Guajardo, and I'm a financial planner in Student Central. I'm a recent graduate of Concordia University Texas. I was born and raised here in Austin, Texas, and what I love the most about this city is the live music, amazing food, and the hiking trails. My favorite thing about Concordia is that everyone comes together as a family. I am excited to form new relationships with students and colleagues!

Phone: 512-313-4709

Francisca Martinez Hernandez

Francisca Martinez Hernandez

Student Financial Planner

College of Business & Communication, Multidisciplinary, Dallas ABSN

Hello!  I am Francisca Martinez, a new financial planner here at Concordia. I graduated from Concordia back in 2020. I was born and raised here in Austin, Texas. Feel free to ask me about the best taco places in Austin. I love eating at local food trucks around Austin and going to the park with my dogs. In my free time, I enjoy going to the movies and playing video games. I am so happy to be here and help you with your financial questions. Woosh!

Phone: 512-313-3306

Claudia Pequeño

Claudia Pequeno

Student Financial Planner

Traditional Nursing BSN, MED, EDD, RN-MSN, MPH, GPH, ABSN Austin

Hi, Tornados! My name is Claudia Pequeño, and I'm one of the student financial planners!

I was born in McAllen, Texas, but I spent most of my childhood living in Madrid, Spain. I graduated from Texas A&M University in May 2016 with a degree in International Studies.

I'm very happy to be here at Concordia and to belong to such a wonderful community with such great values. I’m here to help you in any way I can, and I’m grateful to be able to be part of your journey.

I look forward to meeting you!

Phone: 512-313-4711


ABSN Financial Aid Support: please email or call 512-313-4700

ABSN Academic Support: Please email your ABSN Success Coach based on your program listed below or call 866-891-1371

Pre-ABSN Austin/Dallas

Christine Kimball: 512-371-6543 or

ABSN Austin

Tina Armstrong: 512-371-6042 or

ABSN Dallas

Nick Hill: 817-813-4748 or